What should I do if Dropshipping takes too long? Is there
any way to dispel the worry of customers who take too long to transport?
Many people use Shopify for Dropshipping mode or send them
out from China, so it usually takes a long time for products to be delivered to
foreigners.
According to statistics, customers place orders at
independent stations. The transportation problem is the second problem after
the payment security problem, which shows that customers are worried about
transportation time.
Now why Amazon is so popular in Europe and the United
States, it has a direct relationship with its FBAoverseas warehouse direct
delivery.
Who does n’t want to receive the product within a few days after
placing the order, in fact, we can also understand that if you place an order in
Taobao In general, few people are willing to wait more than a week.
Here is a shipment that is most commonly used for
dropshipping, packet (email treasure), you can see that in fact the delivery
to the United States is the fastest, usually, 7-14 days can be delivered.
However, some other countries are not very ideal.
Australia
and Canada and Britain are relatively fast, but it takes 15-25 days. What should I do if Dropshipping takes too long? Is there any way to dispel the worry of
customers who take too long to transport?
So the question is, what can we do to get customers to worry
about the long shipping time?
In fact, it is very simple. It is honest. We need to add a
Shipping page on the website, and then write the shipping time in detail.
Everyone must not think that foreigners are foolish. We need
to clearly write the approximate shipping time range on the shipping page.
Inside, so if the foreigner who really likes the product
will naturally choose to wait patiently
Many people will add Shipping to the menu at the bottom of
the website, but I recommend that it be placed in the main menu on the website,
so that it is convenient for customers to view.
Previously, the shipping page for children's shoes wrote the
shipping time is about 7 days. As a result, many products could not be
delivered so quickly, which led to many PayPal applications for refunds.
Paypal dispute process: General customers first report
problems to PayPal regarding the order, and explain why they want to apply for
a refund. At this time, you can see the seller's statement in the PayPal
background.
You can reply and talk with the seller to resolve the problem. If the dialogue cannot be resolved, the customer can step in
and ask PayPal customer service.
At this time, PayPal customer service will ask
both parties to provide proof, and then a final ruling will be made.
It should be explained here that the shipping time is
generally written on the website, and customers rarely raise disputes.
Even if
there is a dispute, as long as it can provide logistics information to PayPal
customer service, it will not generally allow you to directly refund.
Of course, we also need to clearly specify the shipping time
in the product description, because many foreigners have not paid attention to
the shipping page.
Finally, we can add an order tracking page to the Shopify
store, so that it is convenient to check with customers themselves.
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